Privacy Policy
Your privacy is our priority. Learn how we protect your data.
Last updated: February 26, 20261. Introduction
Welcome to E-Agakiriro.com ("we", "our", "us"). We operate the E-Agakiriro.com platform (the "Service"), a comprehensive digital marketplace connecting buyers, sellers, technicians, innovators, and investors across multiple sectors including electronics, machinery, automotive services, and professional skills development.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our platform, you agree to the terms of this Privacy Policy.
Our Commitment
We are committed to protecting your privacy and ensuring the security of your personal information. We comply with all applicable data protection regulations including GDPR principles.
2. Information We Collect
We collect information to provide and improve our services, communicate with you, and ensure platform security.
Personal Information
Name, email, phone, address, profile details, identification documents
Business Information
Company details, licenses, operational info, service listings
Usage Data
Pages viewed, time spent, search queries, transaction history
Technical Data
IP address, browser type, device info, operating system
Transaction Data
Payment information, billing details, order history
Location Data
Geolocation data for service matching and delivery
3. How We Use Your Information
| Purpose | Information Used | Benefit |
|---|---|---|
| Account Management | Email, password, profile | Secure access to platform features |
| Service Delivery | Order details, location, contact | Efficient service matching and delivery |
| Customer Support | Contact info, history, preferences | Quick issue resolution |
| Platform Improvement | Usage data, analytics, feedback | Better user experience |
| Security & Fraud Prevention | IP, login attempts, transaction patterns | Account and payment protection |
| Communication | Email, phone, preferences | Updates, notifications, offers |
| Legal Compliance | Identification, transaction records | Regulatory requirements |
4. Data Security
Technical Security
SSL/TLS encryption, secure password hashing, regular security updates, firewall protection
Administrative Security
Access controls, employee training, data backups, incident response plans
Data Protection
Data minimization, retention policies, secure storage, regular audits
Third-Party Security
Vendor assessments, data processing agreements, compliance checks
5. Your Rights
Access
Request your data
Rectification
Correct information
Erasure
Delete your data
Object
Object to processing
Portability
Data in readable format
Withdraw
Withdraw consent
Complaint
Lodge complaint
Restriction
Restrict processing
How to Exercise Your Rights
Contact us using the information below. We respond within 30 days as required by data protection regulations.
6. Cookies & Tracking
7. Contact Us
Phone
+250791697070Address
Kigali, Rwanda
Data Protection Officer
dpo@e-agakiriro.comWebsite
e-agakiriro.comData Protection Authority
You have the right to lodge a complaint with the National Cyber Security Authority (NCSA) of Rwanda if you believe our processing of your personal data violates data protection laws.
Your Privacy Matters
We are committed to protecting your privacy and ensuring the security of your personal information. We regularly review and update our privacy practices to ensure compliance with evolving regulations and best practices.
Thank you for trusting E-Agakiriro.com with your information.